The benefits of outsourcing have caused major companies to move overseas. Companies are realizing the results that outsourcing can produce. Manufacturing led the way in company outsourcing. Initially, this was met with great skepticism. Overtime, with positive data, nearly every major company outsources manufacturing. American companies rarely produce products with a tag saying, “Made In America”. Outsourcing manufacturing was not commonly practiced until decades of data collection proved the benefits. The results of the data caused every major company in the United States to move manufacturing overseas.
Outsourcing manufacturing created new credibility and proved the quality, efficiency, and costs associated with outsourcing. The most recent outsourcing trends include outsourcing call centers and data entry.
A virtual workforce is a new concept. Finding thousands of reliable people online who will be able to complete simple and complex tasks is not an easy workforce to create. Amazon has created a virtual workforce called Mturk. Their virtual workforce is able to complete tasks like data entry in a fraction of the time and at a lower rate. The number of online workers willing to work around the world creates a 24-hour a day workforce.
This trend is on the rise because the results are extremely positive. Manufacturing reported extremely positive results due to the systems that were put in place to produce high quality products, at a lower cost, and a faster turn around. These principles are being applied to outsourcing nearly every company task.
The downturn in the economy has been one of the driving forces in this outsourcing trend. However, this is not the only driving force. Companies are always trying to remove waist from their systems in terms of time, expense, and product quality. Outsourcing data entry creates more time and funds for other products. There are hundreds of thousands of different tasks that companies can outsource but they are unaware of this new service.
Companies that specialize in virtual workforces continue to grow. Much like the manufacturing industry data is being compiled that reveals high quality results. This is creating return customers to the virtual workforce and creating new customers.